Author Topic: Problemas with OWA  (Read 2098 times)

Offline evildani

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Problemas with OWA
« on: February 18, 2008, 02:29:48 PM »
Hi all,

I just installed a OWA behind a netscaler 8.0.
Then problems starts ppoping up.

When a user tryes to look at his calendar, in the place where his appointments are, he can see some java script error or something that resembles code.

Also on the inbox, the images are not displayed yet the preview email can be seen.

So far I created the ssl action support for OWA, tryed to enable OWA_Support at the vserver with no success.

Any help, please?

Offline TheOracle

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Re: Problemas with OWA, common IE compression issues
« Reply #1 on: February 19, 2008, 08:25:37 AM »
Can you confirm if you have compression turned on, and what browser you are using to test, if not several?  If you have different behaviors depending on browser, can you test this as well?  While I haven't seen it with  OWA in particular, I have seen a few odd issues with IE 6 when compression is active, and how it compares with Mozilla:

1.  IE uses the file extension when determining how to display content when compression is not active, but will use the mime type when compression is active.  This results in odd behaviors, most commonly when .csv files are served from a default Apache install.  Apache by default doesn't have .csv associated to a mime type that Windows/Office knows is a spreadsheet, but the .csv extension is commonly associated with Excel.  As such, when compressed, it shows up as text/plain, and IE displays the content as text, but when not compressed it shows up as a spreadsheet.

2.  If the following combination of elements exist, a page won't render properly in IE 6:
SSL
Cache-Control: no-cache
Compression
HTTP Meta-Equiv header changing the character set (say to Turkish).

This combination will result in a blank page.  This probably isn't what you are seeing, but I wanted to note it.  If a proper HTTP header is used to adjust the character set, then this problem doesn't occur, it is only if all four conditions exist together.  IIS seems to detect this set of conditions and will addust the cc header somewhat, preventing the problem, but when cmp offload is performed this isn't detected.  A "show source" in IE will still show the proper content however, making this very hard to debug unless you know this set of conditions is present.

The Oracle

Offline evildani

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Re: Problemas with OWA
« Reply #2 on: February 19, 2008, 09:52:57 AM »
Thanks for all the info, but the problem was caused by me... yes in the testing phase for a web service we activated some URL rewrites, well as it turns out I forgot to erase the action and the policy, so I was rewriting http to https, and somehow that coused OWA to fail.
But before I found the solution I went through the compersion issue, and cache issue...

Thanks all